Frequently asked questions
more about the product
Experience the taste of Dubai in a jar.
Our Dubai Pistachio Kataifi Filling combines roasted pistachios with crunchy kataifi pastry for the ultimate Middle Eastern dessert spread.
Perfect for making Dubai chocolate desserts, topping pancakes, drizzling over waffles, or enjoying straight from the jar.
Crafted in Australia using premium ingredients for authentic flavor and texture.
What are the ingredients & allergens
Ingredients: Pistachio Spread (71%) Sugar, Vegetable Fat (Palm), Pistachios (15%), Skimmed Milk Powder, Lactose (from Milk), Fully Hydrogenated Vegetable Fat (Palm), Emulsifier (Soy Lecithin E322), Natural Vanilla Flavouring], Kataifi Pastry (21%) [Wheat Flour, Water, Salt], Sunflower Oil (8%).
Allergen Declaration: Contains Tree Nuts (Pistachio), Milk, Wheat (Gluten), and Soy. May contain traces of other Tree Nuts and Sesame from shared equipment.
when will i receive my order?
Shipping & Delivery Times
Domestic Shipping (Australia)
We process orders within 1 business day of receipt (Monday–Friday, excluding public holidays).
Shipping time after dispatch:
Metro areas: typically 2–4 business days
Regional or remote areas: 3–7 business days
Express Shipping: usually 1–3 business days to most Australian addresses.
Important Notes
Delivery times are estimates only and may vary due to your location, postal delays, or public holidays.
We recommend ordering early if you are located in regional WA, NT, TAS, or other remote areas.
Order Cut-Off Time
Orders placed by 2:00 pm AEST on a business day are dispatched the same day.
Orders placed after that time, or on weekends/public holidays, are dispatched the next business day.
Tracking & Notifications
Once your parcel ships, you’ll receive an email with your tracking number to monitor delivery progress.
Nutrition information
return & refund policy
Return & Refund Policy
At SUKKAR, we take pride in the quality of our products and always aim to ensure you’re satisfied with your order.
Because our products are food items, we cannot accept returns or exchanges due to change of mind, taste preference, or ordering error once an order has been dispatched.
Damaged or Incorrect Items
If your item arrives damaged, leaking, or incorrect, please contact us within 7 days of delivery at info@sukkarco.com.au.
Please include:
Your order number
Photos of the product and packaging
A brief description of the issue
Once reviewed, we’ll send a replacement or refund where appropriate.
Refunds
Approved refunds will be processed back to your original payment method within 3–5 business days.
Processing times may vary depending on your bank or payment provider.
Cancellations
Orders may be cancelled before dispatch only. Once shipped, orders cannot be cancelled or refunded unless damaged or faulty.
